Welcome to ASN's Employee Support Portal

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Submitting Sensitive Information

Please Submit a Ticket with any sensitive personal information (driver's license, social security card, etc). This is more secure than sending an email.

Cigna Insurance Changes — What You Need to Know

  • Cigna Coverage Begins September 1
    • Effective date: September 1
    • Brief explanation of what is changing
    • Who is affected: ASN employees enrolled in the medical insurance plan that is transitioning to Cigna
  • What Should I Do Now?
    • Review your current providers and medications
    • Check upcoming appointments and procedures
    • Set up/access myCigna
    • Watch for your Cigna ID card
  • Need Help?

Important: If you have an upcoming appointment, procedure, prescription refill, or ongoing treatment, review this information before September 1.

Join us on GroupApp!

Join ASN's new learning community! Access your training, stay informed, and be part of our community. Complete your onboarding to get started.

Onboarding Instructions

Staff FAQs: Financial Stabilization Plan

Starting August 14, 2026, Arkansas Support Network (ASN) is implementing a financial stabilization plan directed by the Board of Directors. Why is ASN doing this? A delay in state rate increases (Act 1023) and significant service tier downgrades by the PASSEs have created a substantial funding gap. After cutting administrative spending, reducing management pay, and drawing on reserve funds, additional steps are required to keep our doors open and continue serving the people we support. What m...

Letter to ASN Team

Dear ASN Team, This is one of the hardest letters we have ever had to write. Arkansas Support Network is facing a serious financial crisis. Over the past several months, we have worked closely with our Board of Directors and financial experts to gain a clear picture of our financial position and explore every path forward for survival. The reality is we cannot keep operating as we are. We know the decisions below deeply impact many of you. We also know they will create uncertainty, frustratio...

Activity Record: How to Create One (Video)

This video provides a step-by-step overview of how to create an activity record.

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